Frequently Asked Questions
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What kind of program do you have for my toddler?

 

We have a specially designed infant/toddler program, called Tadpole and Frog. It is for children 6 to 36 months old, and we require the parent to be in the water with the child.

Last Updated on Thursday, 24 June 2010 19:23
 

How old does my child have to be to take lessons?

 

We provide lessons to everyone 6 months old and up.

 

What is a session?

 

A session consists of eight 30-minute long classes.

 

How many sessions will my child need?

 

That depends. We recommend registering for multiple sessions in the early stages. We understand that every child learns at a different rate. It may take a child one session to master the skills of a level, or it may take several sessions. Each session is a building block, so the more instruction your child receives, the more confident your child will be in and around the water.

 

How many students are in each class?

 

We keep the enrollment for each class between three and five students.

 

How long will it take for my child to learn how to swim?

 

It depends on what your definition of learning to swim is. Some consider just making it to the side of the pool learning to swim. Learning to swim is an ongoing process. A child can be safe in the water long before that process is completed. Each child comes to swimming lessons with a different set of circumstances. A child who is comfortable in the water will certainly learn faster than a child who has had a negative experience in the water. Our goal is the end result, not how fast we get there.

 

How qualified are your instructors?

 

All of our instructors are Water Safety Instructor (WSI) and CPR Certified. We also require that our instructors go through additional in-house training with Sharks & Minnows. In addition, they all have previous backgrounds in either education or in competitive swimming. All in all, they each have over 70 hours of training prior to teaching one class on their own.

 

 

What about private classes?

 

Although we do have private classes, they are very limited. Those we do schedule occur either before or after the group classes, depending on the availability of the instructor.

 

What if it is raining?

 

Please refer to our rain policy

 

What if I have to miss a class? Are there make-up classes?

 

Please refer to our policy page regarding missed classes.

 

How do I sign up?

 

You can register for classes over the phone. Just call our office at 800-511-SWIM (7946), or if you are in the Orlando area, call 407-699-1992

 

How can I pay for the classes?

 

You can pay with VISA, MasterCard, American Express, or Discover over the phone.

We accept checks and money orders, as long as they are mailed to our office within five business days of you signing up for the classes. If the check or money order is not in our office after 5 business days, you may lose your spot in the class.

Make sure you write on the check:

-The name of your child

-The pool where you are taking your lessons

-The date of the first day of class

-The time of your class

Last Updated on Saturday, 19 June 2010 13:47
 

Can I just bring a check to the pool?

 

It’s probably not a good idea. Our instructors make it back to the office only once a week, if that. The check might be lost or get wet, and then you might lose your spot. To avoid this, please mail it.

 

What does my child have to wear?

 

Children under 3 years of age:

-It is mandatory for all children under the age of 3 to wear a reusable swimming diaper not little swimmers throw away diapers.

Children over 3 years of age:

-Boys: Swimming briefs or trunks with drawstrings are preferred.

-Girls: One-piece tank suits are preferred.

Adults (Tadpole/Frog classes):

-Men: Swimming briefs or trunks with drawstrings are preferred.

-Ladies: One-piece tank suits are preferred. Please bring your own towel to the pool.

 

Should I feed my child before class?

 

To prevent any accidents, we recommend that you should not feed your child anything for at least one hour prior to the start of class. If you do plan on feeding your child, make sure it is something light, such as anything included in the B.R.A.T. Diet, i.e. bananas, rice, apple sauce, or toast. Please stay away from any dairy or citrus products.